Expand HubSpot’s Capabilities with UI Extensions

HubSpot UI extensions significantly enhance the platform’s interface, allowing for greater customization and functionality. Traditionally, the HubSpot interface displayed individual records—such as contacts, companies, deals, tickets, or tasks—within standard CRM cards, limiting user actions to predefined options like adding notes, sending emails, or updating deals.

However, before September 2024, UI extensions were only available to Enterprise-tier users. Those on Starter or Pro plans had no way to customize the interface with their own UI components. That changed with HubSpot’s announcement at Inbound 2024, introducing UI extensions for public apps. Now, developers can create fully customized interface experiences using HubSpot’s UI components, ensuring a seamless and consistent HubSpot-style experience while adding enhanced functionality.

With UI extensions, businesses gain incredible flexibility. Some practical examples of our custom-built UI extensions include:

• Time Tracking on Support Tickets – A built-in timer within a HubSpot ticket allows users to start and stop tracking time spent on troubleshooting and resolutions, providing accurate time logs.
• Enhanced Project Management – Custom UI elements can place project details at the center of a HubSpot ticket, offering a more detailed and interactive view beyond the standard custom properties on the sidebar.
• Advanced Deal Pricing Tools – Users can now manage pricing directly within the HubSpot deal object. Instead of navigating to a separate screen, they can add line items, adjust margins, set costs, and instantly recalculate totals—all within the same interface.

These enhancements create a seamless and interactive user experience, empowering businesses to optimize their workflows without requiring an Enterprise HubSpot license.

Looking to automate workflows alongside UI customization? HubSpot Custom Coded Actions enable powerful backend automation, reducing manual effort and streamlining complex tasks. Discover how Custom Coded Actions can optimize your HubSpot processes.

Want to explore the possibilities of HubSpot UI extensions? Contact HubDo today to see how we can help you customize your HubSpot experience.